Title
Pharmacy Practice : Common Interviewing errors 1Creator
Dr. Tiffany Lee, Mr. Stephen Coombs and Centre for Innovation in Teaching and Learning (CITL)Description
Video clip that identifies common interviewing errors in this mock pharmacist/patient demonstration. You may want to watch the video before reading what the errors were in this interview.
In this part of the interview the pharmacist provides the patient with advice that is very opinion-centered. Rather than try to get to the root of why Ms. Jones doesn't want the receive the influenza vaccine, the pharmacist tells her what she should do. This may leave Ms. Jones feeling like her concerns are unimportant.
Learning Design
Upon viewing this video, students will be prompted to identify interviewing errors found. Date Created
2018Format
Video/mp4Duration
01:06 minutes/seconds